Roof Damage Insurance Claims: What Can Your Roofer Help With?
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Roof Damage Insurance Claims: What Your Roofer Can and Can’t Help With

Roof Damage Insurance Claims Can Be Complicated. Here’s How We Can (and Can’t) Help

If you’ve ever faced roof damage due to severe storms, chances are you were dreading the insurance claims process. After all, not only are you under stress from having your roof damaged—and potentially dealing with annoying problems like leaks—but you’re also waiting to learn how much financial support you can expect for needed roofing work. All the while, the clock is ticking until the next storm sweeps through the area.

At Dolan Roofing & Construction, we’re renowned as storm damage experts here in San Antonio, and we make it a point to support homeowners going through the roof damage insurance claims process. That said, while there are some things we can help with, there are other things we cannot, often for legal reasons. So to help make the process as painless as possible, here are the things we can and can’t help with as you file a claim.

We Can Complete a Full Inspection for Storm Damage

Immediately following a storm, it’s always a good idea to schedule an inspection from a roofing professional. Whether you think you have roof damage or if you’re just unsure, an inspection will shed more light on the specifics. 

Our storm restoration experts will be able to help determine the extent of damage to your roof. Since we have strong knowledge of how much hail damage substantiates a roof replacement, for example, we’ll be able to provide our expert recommendation as to whether you should go ahead and submit a claim.

We Cannot Act as Public Insurance Adjusters

While a roof inspection may seem very similar to an adjustment, it’s important to make a very clear distinction: our team does not act as public insurance adjusters, and we cannot negotiate with your insurance company on your behalf. 

This is very important to clarify, and we’ve made it a point to include a disclaimer* in nearly all of our posts regarding the roof damage insurance claims process.

We Can Help Build Your Case

Despite this limitation, you won’t be on your own throughout the insurance adjustment process when you work with our team at Dolan Roofing. 

For starters, another benefit of completing a roof inspection is that we’ll be able to gather evidence of storm damage that you can use to substantiate your claim. Our team will take photos of signs of damage that you can then use to send to your insurance company.

In fact, we’re even happy to send one of our team members to your property during your walkthrough with the adjuster. While adjusters aren’t out to get you, they also aren’t professional roofers. This means our team will be able to point out damage that they may otherwise miss.

We Can’t Submit a Claim on Your Behalf

Ultimately, though, while we can help substantiate your claim, we can’t actually file it for you. It’s still the responsibility of the homeowner to complete any storm damage insurance claims, for your roof or any other area of your home.

That said, our team is very familiar with the claims process and is here to help however we’re able. If you have questions about how to complete particular parts of the claim, for instance, we can help answer these. But at the end of the day, you will have to file the claim yourself.

Dolan Roofing: Your Partner for Storm Damage Insurance Claims

While there are certain parts of the insurance claim process we can’t help with, our team at Dolan Roofing & Construction is happy to help however we can. By partnering with our team, you’ll have full confidence as you submit your claim, knowing we can help build your case for roof damage. We’re San Antonio’s leading storm damage professionals for a reason!

If you’re faced with storm damage, make Dolan Roofing the first company you call


* NOTE: DRC and its authorized representatives are NOT acting as Public Insurance Adjusters and will not negotiate with insurance on Customer’s behalf.

Join the growing list of happy Dolan Roofing Customers.

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